ACH Program Manager
Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!
About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.
About the Position:
Working under the direction of the VP Risk and Underwriting, the ACH Program Manager is responsible for the oversight of merchant accounts to identify, investigate and mitigate activity that represents financial risk to the Company based on Company guidelines.
- Managed the oversight of the ACH Origination Program and supporting the ACH operational functions as needed.
- Monitor ACH activity for merchant portfolio(s) and examine for abnormalities, providing detailed analysis to management regarding portfolio performance
- Ensuring all merchant activities for compliance with applicable laws, rules, regulations, and policies and recommend appropriate actions.
- Expert in reviewing and analyzing financial, credit and publicly available information to support actions and decisions including assessing and evaluating business model risk and exposure by evaluating merchant industry type, volume, refunds, delivery time frames and return rates.
- SME for all aspects of ACH program
- Managing existing and new policies as they relate to ACH and industry compliance
- Conduct internal and external audit and assessments, addressing any recommendations or findings
- Developed and performed ACH training programs companywide and specific role use
- Monitoring the effectiveness and efficiency of the program, technology, tools, and processes, recommending as with limited oversight
- Supporting specialized projects on an as-needed basis as directed by Company leadership.
- Monitored industry trends and develop strategies for growth for ACH
- Business partners review and oversight for acceptance, requirements, and pricing
- Support diverse tasks within established rules/limits, which may include escalations from other employees and departments.
- High School Diploma or equivalent.
- 10+ years of experience engaged in ACH Merchant Risk Program management including monitoring ACH return ratio, POA reviews, remediation, ACH audits, and BSA/AML audits.
- Experience with high-risk payment processing and analyzing high risk vertical spreads.
- Bachelor’s Degree, Finance, Business Administration, or similar preferred.
- Experience with high-risk ACH payment processing preferred.
- AAP, APRP or similar certification a plus or willingness to get certified (Sponsored by Maverick).
- Proficiency with MS Office Suite including Microsoft Excel.
- Extensive knowledge of NACHA and REG-E rules.
- Familiarity with ACH Operating Rules and Guidelines and its applications to ODFI/RDFI
- Knowledgeable with various tools used for underwriting and due diligence (i.e. Equifax, TIN Check, GIACT, PLAID).
- Understanding of all verticals, or ability to interpret business vertical to determine risks involved through risk exposure calculation.
- Understanding and ability to interpret Card Brand rules and regulations.
- Ability to understand and calculate exposure at all levels.
- Understanding of emerging technologies and trends in the ACH payments space.
- Excellent time management, written and verbal communication skills.
- Possesses strong analytical and research skills with strong attention to detail.
- Ability to work autonomously while producing a high output of quality work.
- Demonstrates a level of credibility and concern that one be perceived as responsible, reliable, and trustworthy.
- Ability to ensure that one's own and other's work and information are complete and accurate. The ability to carefully prepare for meetings and presentations. The ability to follow up with others to ensure that agreements and commitments have been fulfilled.
- Ability to support, promote, and ensure alignment with the organization's vision and values. The ability to understand how an organization must change considering internal and external trends and influences.
- Ability to focus personal efforts on achieving results consistent with the organization's objectives.
- Competitive Salary, Bonuses and Incentives.
- Comprehensive employer sponsored health, vision, and dental insurance programs.
- Paid time off, Paid Sick and Paid Holidays.
- 401K plan with up to a 3% matching contribution.
- Commitment to Career Development and Advancement.
- Employee Recognition Programs
- Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!
This position will consider remote candidates in the following states:
AZ, CA (outside Los Angeles), CO, FL, GA, ID, IN, KY, MA, MD, ME, NC, NJ, NV, NY, OH, PA, TN, TX, UT, VA, WA
Maverick Payments is an Equal Opportunity Employer.
Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications.
Non-Solicitation from Third Parties: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products or commercial interests.
Notice to Agency and Search Firm Representatives: Maverick Payments is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Maverick Payments employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Maverick Payments. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.
Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.